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Male newseed
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Some Vistors UNABLE to View Flash Video

I've finished this site which was launch earlier this week. I had a few clients (about 10% of all visitors) that could not see the flash video. I have one computer here at my location that does the same thing. It basically shows a black box only for IE7 but it works ok for FX.

LINK: americas best bikerides.c om (remove spaces)

Just click on either "WATCH THE VIDEO" or "WATCH PREVIEW VIDEO" and a popup window will open to the video.

The computer I have that DOESN'T show the video has Flash 10 installed. On the computer that DOES work also has Flash 10.

If you can please check to see if the video works or not using any and all types of browsers you have and list them here, I appreciate it.

Here's my two computers with the results.

Computer 1: XP Professional (admin rights) with Flash 10
IE6 and IE7 - FX2 and FF3 - Safari 3 for Windows - Opera 9 (flash works)

Computer 2: XP Media (admin rights) with Flash 10
IE7 - (flash does not work)
FF2 - (flash works)

Also, if you have any suggestions please post them.

Thanks.
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Success is based on how much you spend. If it's not money, then the alternative is your time.
The Kasper Group


[Dec 9, 2008 9:51:13 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Male admin
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Re: Some Vistors UNABLE to View Flash Video

Sounds to me like your embed code is not complete. I would double check to see how you are embed the videos into your pages.

Stefan
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Stefan Mischook

Video Tutorial Store | Web Templates
[Dec 9, 2008 10:25:28 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Male newseed
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Re: Some Vistors UNABLE to View Flash Video

This code was used elsewhere on another site and had no problem.

<script type="text/javascript">
// <![CDATA[
var so = new SWFObject("flvplayer.swf?theFile=http://www.americasbestbikerides.com/videos/nicasiosample.flv&defaultImage=videoPreview_videoOverlay.jpg
&theVolume=100&startPlayingOnload=no&popUpHelp=no&bufferSeconds=2&videoSmoothing=yes","flvplayer","470","280","8","#000000");
so.addParam("movie","flvplayer.swf?theFile=http://www.americasbestbikerides.com/videos/nicasiosample.flv&defaultImage=videoPreview_videoOverlay.jpg
&theVolume=100&startPlayingOnload=no&popUpHelp=no&bufferSeconds=2&videoSmoothing=yes");
so.addParam("bgcolor","#000000");
so.write("flashcontent");
// ]]>
</script>
----------------------------------------
Success is based on how much you spend. If it's not money, then the alternative is your time.
The Kasper Group

[Dec 9, 2008 10:56:19 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Male ewwatson
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Re: Some Vistors UNABLE to View Flash Video

This code was used elsewhere on another site and had no problem.

<script type="text/javascript">
// <![CDATA[
var so = new SWFObject("flvplayer.swf?theFile=http://www.americasbestbikerides.com/videos/nicasiosample.flv&defaultImage=videoPreview_videoOverlay.jpg
&theVolume=100&startPlayingOnload=no&popUpHelp=no&bufferSeconds=2&videoSmoothing=yes","flvplayer","470","280","8","#000000");
so.addParam("movie","flvplayer.swf?theFile=http://www.americasbestbikerides.com/videos/nicasiosample.flv&defaultImage=videoPreview_videoOverlay.jpg
&theVolume=100&startPlayingOnload=no&popUpHelp=no&bufferSeconds=2&videoSmoothing=yes");
so.addParam("bgcolor","#000000");
so.write("flashcontent");
// ]]>
</script>


Why not use the static version - I think it's better anyways.

<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="500" height="500";>
<param name="movie" value="flash.swf">
<!--[if !IE]>-->
<object type="application/x-shockwave-flash" data="flash.swf" width="500" height="500";>
<!--<![endif]-->
<p><a href="http://www.adobe.com/go/getflashplayer">Install Adobe Flash For Richer Experience</a></p>
<!--[if !IE]>-->
</object>
<!--<![endif]-->
</object>
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Eric :~)
Knowledge is Power
[Dec 9, 2008 11:56:36 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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Re: Some Vistors UNABLE to View Flash Video

Why not use the static version - I think it's better anyways.

I actually had more issues with the static version than this one which probably has something to do with the server and the software I use.

Nevertheless, it's strange that my wife can't see it via IE but she can see it via FX.
----------------------------------------
Success is based on how much you spend. If it's not money, then the alternative is your time.
The Kasper Group

[Dec 9, 2008 3:50:53 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Male ewwatson
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Re: Some Vistors UNABLE to View Flash Video

When I was trying to figure out which to use (static or dynamic) it was a no brainer. The dynamic one didn't work for me in IE. In the documentation, it gives a few work a rounds. But I figured, if it didn't work for me, then it will most likely not work for some others as well.
----------------------------------------
Eric :~)
Knowledge is Power
[Dec 9, 2008 4:06:04 PM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
Male haimathi
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Re: Some Vistors UNABLE to View Flash Video

Some windows server will not support FLV files.. IF it is in Windows you have to install some MIME codes. It it is Linux - No problem
[Dec 10, 2008 1:07:13 AM] Show Printable Version of Post    View Member Profile    Send Private Message [Link] Report threatening or abusive post: please login first  Go to top 
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