Things that piss me off – crappy shipping companies!
February 16, 2005
Every other day it seems, I have to suffer an assault of stupidity in one form or another. This time around, I am suffering the foolishness of shipping companies.
I send and receive packages on a regular basis … you’d figure that this common task would (and should) be a trivial thing by now …
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Stupid shipping company #1: Canpar.
When receiving packages, it is rare that I can choose the shipper. But when I do have the choice, I ask for anyone but Canpar.
Why does Canpar suck?
- They only make two deliver attempts (all the others make 3) and then they’ll ship your package back.
- They cannot give you a time of delivery during the day – they can’t even give you a ball park time!
- They have no easy to access pickup location to get packages – unlike the post office.
My story:
I get a delivery notice on Monday saying they missed me and that they will back Tuesday in the afternoon. So I wait all day Tuesday because if I miss this 2nd attempt, the package gets shipped back.
Tuesday comes and goes with not so much as a phone call. I call them and make arrangements for the package to come Friday. Friday comes and I wait all morning and into the afternoon, with still no word when the package will arrive, so I give them a call.
I figure that in the age of cell phones, they could call the driver and we could coordinate … nope: Canpar tells me that they can’t reach the driver! That high-tech capability (of calling drivers via cell phone,) seems is only for the local pizza delivery guy.
So I sit here waiting, wondering, if Canpar will stiff me yet again!?
The Post Office Rocks
It’s sad to see when a government entity (the post office,) is able to provide a far superior service than a commercial entity. We all know that government is insanely wasteful and inefficient. But let me tell you, the local post office kicks most private /commercial shipping companies asses:
- The post office has easy to find (they give you an address on the slips) locations to pick up packages.
- Pick up locations are always close by.
- Shipping via the post office is much cheaper.
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I wonder if I will get my package today?
Stefan Mischook
